Contact us

Questions? There are several ways to contact us or share your thoughts.

For general inquiries about studying in Canada, visit our websites

For other questions, please contact Global Affairs Canada’s contact service

Email: Fill out our online form
Telephone: 1-800-267-8376 (toll-free in Canada) or +1-613-944-4000 (if calling from abroad)
Facsimile: +1-613-996-9709
TTY: +1-613-944-1310 or 1-800-394-3472 (toll-free from the U.S. and Canada only)

Mailing address

Enquiries Service
Global Affairs Canada
125 Sussex Drive
Ottawa, ON K1A 0G2

Please include your full postal address if you are sending us a request for documents.

For inquiries about scholarships to study in Canada

Global Affairs Canada, through its International Scholarships Program, manages a number of international scholarship opportunities for Canadians and Non-Canadians.

The Canadian Bureau for International Education (CBIE), a national bilingual not-for-profit organization dedicated to promoting Canada through international education, helps us administer some of these programs. If you have questions about the International Scholarships Program please contact:

Canadian Bureau for International Education
Telephone: +1-613-237-4820
Facsimile: +1-613-237-1073

CBIE mailing address:
Canadian Bureau for International Education
International Scholarships Program, Global Affairs Canada
220 Laurier Ave West, Suite 1550
Ottawa, ON K1P 5Z9

For inquiries about study permits and visas

Contact Immigration, Refugees and Citizenship Canada. If you are in Canada, please call the Citizenship and Immigration hotline at 1-888-242-2100.